What’s Newat Adrentech

Stay ahead with the latest features, enhancements, and AI-driven updates designed to help your company work smarter, faster, and more efficiently.

OctOctober2026
norm
Latest
norm: October 2026 Release Update
Adrentech CMS is now integrated with norm, offering flexible knowledge-base management. Enhanced login security and data-driven reporting improve protection, insights, and content optimization.
- New
  Adrentech CMS
  Adrentech CMS is now integrated with norm, providing a more intuitive, scalable, and fully customizable platform for managing knowledge-base content.
- Improved
  Security
  Enhanced security during credential verification and login.
- Improved
  Reporting
  Data-driven reporting for informed business decisions and fine tune knowledge-base content.
- Coming Soon
  Asset Management
  Improved management for images and other assets within Adrentech CMS.
- Coming Soon
  Search Logic
  Adjustments in logic for returning prescribed article in response to certain pre-defined searches.
OctOctober2026
Latest
Adrentech Assist: October 2026 Release Update
Intelligence Guidance: providing agents with real-time recommendations and tailored insights to resolve issues faster and improve customer service.
IncludesNewImprovedComing Soon
OctOctober2026
Latest
Adrentech Inform: October 2026 Release Update
Enhances call segment analysis and 100% agent interaction scoring with near-real-time performance monitoring and coaching, starting with voice and expanding to digital.
IncludesNewImprovedComing Soon

New at Adrentech