VIRA: VIRTUAL REPRESENTATIVE ASSISTANT
Deliver Improved Customer Engagement.
Higher customer satisfaction, quicker resolution time, and lower costs.
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Vira: Virtual Representative Assistant
Enhance customer satisfaction and streamline your support process with Vira, our Virtual Representative Assistant, delivering instant, personalized assistance round-the-clock, ensuring exceptional support experiences.
Vira by the Numbers
41.9M
Event-based SMS last 12 months
2M
Customer SMS interactions last 12 months
95%
Of agent tasks our virtual agent performs
40%
Increase in Customer Service productivity and CSAT
Enhance Customer Experience
Adding intelligence behind your digital communications, can:
- Quicker access to useful functions.
- Personalized assistance for each customer.
- Seamless introduction of new channels.
- 24/7 Availability.