Getting started with norm and its content management system (CMS) is designed to not only be a seamless process for customers, it’s also quick. Whether your company is hoping to... Read More
Knowledge bases are an indispensable tool present in nearly every business. Not only are these bases necessary in order to provide customers with support via documentation or FAQs, but they are also a centralized location where all... Read More
Digitally scheduled meetings are only as convenient and stress-free as the processes/infrastructure behind them. And in most cases, the processes behind appointment management are neither convenient nor stress-free. The facts support this... Read More
Putting intelligent automation to use in customer support channels is quickly becoming a more common practice with the rising popularity of AI. Despite this, many businesses are still relying on traditional customer service methods that leave agents overburdened and customers... Read More
In the competitive, high-expectation world of home delivery, reliability and efficiency aren’t just nice-to-have product features- they’re the foundation upon which customer trust is built. For years, our home delivery order management solution has empowered businesses to both... Read More
In today’s fast-paced, busy world, effectively addressing customer support needs in a timely fashion is a higher concern than ever for businesses. To meet this need, virtual assistants – thanks to AI’s rise – have evolved and become all the more vital... Read More
AI knowledge bases offer all the organization that comes with your traditional knowledge base, with an AI-powered twist! But what makes harnessing this cutting-edge technology particularly beneficial for your organization? See some of the main advantages of the use of AI... Read More
Answer centers are an indispensable part of every company’s online presence. Their easy accessibility for customers and employees enables user’s self-service access to such information as trouble-shooting guides, frequently asked questions, or even product... Read More
In the rapidly evolving landscape of AI technology, determining what tools are the right fit for your organization’s needs can be challenging. This is where Adrentech’s team and the ever-adaptive norm comes in. With its unparalleled ease of use, speedy & seamless... Read More
There’s arguably no technology today that’s generated quite as much buzz in all sectors of life as large language models (LLMs). Ever since their introduction with ChatGPT at the helm, LLMs have quickly begin to be integrated into common business processes... Read More
