CASE STUDIES

Adrentech Case Studies

Discover How Adrentech's Services And Software Can Improve Customer Service For Your Company

People, Strategy, Technology, Process

We take a wholistic approach to helping our clients transition to digital interactions

Mediacom Case Study: Supply Chain

Reduced Capital Equipment cost by 50% while increasing Customer Satisfaction

Xtream Powered by Mediacom

Adrentech by the Numbers

  • 41.9M

    Event-based SMS last 12 months

  • 2M

    Customer SMS interactions last 12 months

  • 95%

    Of agent tasks our virtual agent performs

  • 40%

    Increase in Customer Service productivity and CSAT

  • 20%

    Increase in technician utilization

  • 15M

    Home Deliveries to date

Ready to see how Adrentech can help?

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