What makes norm a stand-out compared to other AI tools on the market?

September 3, 2024

In the rapidly evolving landscape of AI technology, determining what tools are the right fit for your organization’s needs can be challenging. This is where Adrentech’s team and the ever-adaptive norm comes in. With its unparalleled ease of use, speedy & seamless integration, configuration & flexibility – amongst other strengths – here’s why our AI platform is the ideal choice for your business!

Ease of Use

norm, and the data it has access to, is managed through use of intuitive CMS that allows even non-technical users the ability to navigate effortlessly. Whether your team needs to create, delete, or modify existing data, our CMS provides easy, 24/7 access to its comprehensive database, giving you control that eliminates the need for developer oversight. In addition, norm’s dedicated support team is always readily available to assist with any issues or questions, ensuring a seamless user experience.

Fast & Seamless Integration

One of norm’s core strengths is its quick turnaround time where its full implementation is concerned. norm’s set-up process – its training on the multiple data sources it’ll cite in its answers, your team’s set-up on its CMS, and all other tasks associated with its implementation – is an overnight one. That gives your team more than enough time to get comfortable with norm and its platform!

Another of norm’s strengths is its ability to seemingly effortlessly integrate with your existing data sources. Whether your organization already relies on a sophisticated knowledge base or you are just beginning to organize your data, norm can be put on top of whatever infrastructure you already have in place. This flexibility means there is no need to start from scratch. Instead, you can leverage your existing resources and enhance them with norm’s advanced AI capabilities. Whether that means putting norm to use as an agent/web chat intermediary, generative response generator, knowledge-based powered AI assistant, or something entirely different, norm – and the team behind it - is flexible and ready for the challenge.

For those organizations that do not yet have a robust knowledge base or merely wish to transition from an archaic one to a more modern one, norm’s platform also offers a built-in solution that can be used almost immediately. This means that whether you’re putting in place an existing foundation or starting anew, norm can fully adapt to your needs, offering a level of flexibility other platforms struggle to match.

Configuration and Flexibility

norm - for all our love of its distinct owl-like persona - is designed with self-service and configuration in mind. Our AI platform can be fully white labeled to match the persona needs of your organization. Whether you want a formal or more casual, friendly voice, norm can be adjusted in name, likeness, and personality to more closely align with your brand’s identity.

Interested in learning more about how norm can meet your business’s needs? Schedule a demo now.